Shipping policy
Shipping Policy
At Crystals Paris, we are committed to delivering your order as quickly and efficiently as possible.
Processing Time
- All orders are processed within 1–4 business days.
- Orders are not processed or shipped on weekends or U.S. public holidays.
-During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
We currently ship within the United States only.
Estimated delivery times:
- US Warehouse Products: 2–5 business days
- International Warehouse Products: 7–14 business days
* Delivery times are estimates and may vary depending on your location, carrier, weather conditions, and other factors beyond our control.
Shipping Origin
Orders are fulfilled from our trusted U.S. and international warehouse partners to ensure the best product availability and faster delivery whenever possible.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number so you can monitor your shipment.
Shipping Delays
Crystals Paris is not responsible for shipping delays caused by:
- Weather conditions
- Carrier delays
- Customs inspections
- High shipping volume during holidays
* Incorrect or incomplete shipping information provided by the customer
Please ensure your shipping address is accurate before completing your order.
* Lost or Damaged Packages
If your package arrives damaged, defective, or you receive the wrong item, please contact us within 10 days of delivery at:
support@christinaparis.com
Please include:
- Your order number
- Clear photos of the product
- A description of the issue
We will review your claim and provide a replacement or refund when applicable.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
support@christinaparis.com